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Terms and Conditions

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Value Flow Sweden AB

Effective Date: October 30, 2025*

Last Updated: October 30, 2025*

 

1. AGREEMENT TO TERMS

These Terms and Conditions (“Terms”) constitute a legally binding agreement between you (“User,” “you,” or “your”) and Value Flow Sweden AB (“Company,” “we,” “us,” or “our”), a company registered in Sweden, concerning your access to and use of the https://www.valueflowsoft.com/ website and the Value Charts application (collectively, the “Service”).

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these terms, you do not have permission to access the Service.

These Terms apply to all visitors, users, and others who access or use the Service, including:

  • Free tier users
  • Paid subscribers (Pro, Team, Enterprise)
  • Trial users
  • Mobile app users

 

2. DEFINITIONS

For the purposes of these Terms:

  • “Account” means a unique account created for you to access our Service
  • “Content” means any text, graphics, images, charts, diagrams, or other material
  • “Personal Data” means any information relating to an identified or identifiable individual
  • “Subscription” means a paid service plan you purchase from us
  • “User Content” means Content you create, upload, or share using our Service

 

3. ACCOUNT REGISTRATION

3.1 Account Creation

To use certain features of our Service, you must register for an account by providing:

  • Accurate and complete information
  • A valid email address
  • A secure password

You may also register using third-party authentication (Google, Facebook, LinkedIn, Apple).

3.2 Age Requirements

You must be at least 18 years old to create an account. If you are under 18, you may only use the Service with parental consent and supervision.

3.3 Account Security

You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Immediately notifying us of any unauthorized use
  • Ensuring your account information remains accurate and current
 
3.4 Account Termination

We reserve the right to suspend or terminate accounts that:

  • Violate these Terms
  • Remain inactive for extended periods
  • Engage in fraudulent or illegal activities
  • Harm other users or our Service

 

4. SUBSCRIPTIONS AND PAYMENTS

4.1 Subscription Plans

We offer various subscription tiers:

  • Free Plan: Basic features with limitations
  • Pro Plan: Enhanced features for individual users
  • Team Plan: Collaboration features for teams
  • Enterprise Plan: Custom solutions for large organizations

 

4.2 Billing and Payment
  • Subscriptions are billed in advance on a recurring basis (monthly or annually)
  • Payments are processed through our third-party payment processor (Stripe)
  • You must provide accurate and complete billing information
  • You authorize us to charge your payment method for all subscription fees
 
4.3 Price Changes

We reserve the right to modify subscription prices with 30 days’ notice. Your continued use after price changes constitutes acceptance of new pricing.

4.4 Refunds
  • Monthly subscriptions: No refunds
  • Annual subscriptions: No refunds
  • Lifetime plans: No refunds

 

4.5 Auto-Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You may cancel through your account settings or by contacting support.

 

5. ACCEPTABLE USE POLICY

5.1 Permitted Use

You may use our Service for lawful purposes and in accordance with these Terms, including:

  • Creating and sharing diagrams, flowcharts, and visual content
  • Collaborating with team members
  • Managing business processes and workflows

 

5.2 Prohibited Activities

You agree NOT to:

  • Use the Service for illegal purposes or to promote illegal activities
  • Transmit malware, viruses, or harmful code
  • Attempt to gain unauthorized access to our systems or other users’ accounts
  • Engage in any activity that disrupts or interferes with the Service
  • Harvest or collect information about other users
  • Use the Service to send spam or unsolicited communications
  • Violate intellectual property rights
  • Create multiple accounts to bypass restrictions
  • Share your account credentials with unauthorized parties
  • Use automated systems or bots without permission

 

6. USER CONTENT

6.1 Your Content

You retain ownership of all Content you create using our Service. By using the Service, you grant us:

  • A worldwide, non-exclusive license to host and display your Content
  • The right to create backups of your Content
  • Permission to analyze usage patterns to improve the Service

 

6.2 Content Standards

Your Content must not:

  • Infringe on intellectual property rights
  • Contain illegal, harmful, or offensive material
  • Violate privacy rights of others
  • Contain false or misleading information
  • Promote discrimination or hatred

 

6.3 Content Removal

We reserve the right to remove Content that violates these Terms or applicable laws.

 

7. INTELLECTUAL PROPERTY

7.1 Our Property

The Service and its original content (excluding User Content) are owned by Value Flow Sweden AB and protected by:

  • Copyright laws
  • Trademark laws
  • Trade secret protections
  • Other intellectual property rights

 

7.2 Trademark Usage

You may not use our trademarks without prior written permission.

 

7.3 DMCA Compliance

We respect intellectual property rights. To report copyright infringement:

  • Email: contact@valueflowsoft.com
  • Subject: “DMCA Notice”
  • Include: Description of copyrighted work, location of infringing material, your contact information, and statement of good faith

 

8. PRIVACY AND DATA PROTECTION

8.1 Privacy Policy

Your use of our Service is governed by our Privacy Policy, which details:

  • Information we collect
  • How we use and protect your data
  • Your privacy rights under GDPR, CCPA, and CalOPPA
  • Data deletion and account removal procedures

 

8.2 Data Processing

By using our Service, you acknowledge that:

  • We process Personal Data in accordance with applicable laws
  • You have the right to request data deletion (see Privacy Policy Section 4)
  • We implement appropriate security measures to protect your data

 

8.3 Data Deletion Rights

You have the right to request deletion of your personal data and account at any time by:

We will process deletion requests within 30 days, subject to legal retention requirements. In certain complex cases, we may require up to 60 days, and we will inform you of the extension and the reasons for it.

 

9. THIRD-PARTY SERVICES

9.1 Third-Party Integrations

Our Service may integrate with third-party services. We are not responsible for:

  • Third-party service availability or functionality
  • Content provided by third parties
  • Privacy practices of third parties

 

9.2 Third-Party Links

Links to external websites are provided for convenience. We do not endorse or assume responsibility for third-party sites.

 

10. WARRANTIES AND DISCLAIMERS

10.1 Service Availability

We strive to provide reliable Service but DO NOT guarantee:

  • Uninterrupted availability
  • Error-free operation
  • Complete security from all threats
  • Compatibility with all devices or systems

 

10.2 “AS IS” Basis

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING:

  • MERCHANTABILITY
  • FITNESS FOR A PARTICULAR PURPOSE
  • NON-INFRINGEMENT
  • ACCURACY OR RELIABILITY

 

10.3 No Professional Advice

Content created using our Service should not be considered professional advice. Consult appropriate professionals for specific guidance.

 

11. LIMITATION OF LIABILITY

11.1 Liability Cap

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM.

 

11.2 Excluded Damages

WE SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from unauthorized access to your account
  • Third-party actions or content

 

11.3 Jurisdictional Limitations

Some jurisdictions do not allow certain liability limitations. In such cases, limitations will apply to the maximum extent permitted by law.

 

12. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Value Flow Sweden AB, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Your violation of these Terms
  • Your violation of any rights of another party
  • Your Content

 

13. DISPUTE RESOLUTION

13.1 Informal Resolution

Before initiating formal proceedings, you agree to attempt to resolve disputes informally by contacting us at contact@valueflowsoft.com

 

13.2 Governing Law

These Terms are governed by the laws of Sweden, without regard to conflict of law principles.

13.3 Jurisdiction

Any disputes shall be resolved in the courts of Sweden, and you consent to personal jurisdiction in these courts.

13.4 Time Limitation

Any claim must be brought within one year after the cause of action arises.

 

14. MODIFICATIONS TO TERMS

14.1 Our Right to Modify

We may revise these Terms at any time by updating this page. Changes are effective immediately upon posting unless otherwise stated.

14.2 Notification of Changes

We will notify you of material changes via:

  • Email to registered users
  • In-app notifications
  • Prominent notice on our website

 

14.3 Acceptance of Changes

Continued use of the Service after changes constitutes acceptance. If you disagree with changes, you must discontinue use and may request account deletion.

 

15. TERMINATION

15.1 Termination by You

You may terminate your account at any time by:

  • Using account settings to delete your account
  • Contacting support at contact@valueflowsoft.com
  • Following our data deletion process (see Privacy Policy)

 

15.2 Termination by Us

We may suspend or terminate your account immediately for:

  • Violation of these Terms
  • Fraudulent or illegal activities
  • Non-payment of subscription fees
  • Extended inactivity

 

15.3 Effects of Termination

Upon termination:

  • Your access to the Service will cease
  • Subscription fees are non-refundable (except as stated in refund policy)
  • We may delete your Content after a grace period
  • Provisions that should survive will remain in effect

 

16. MISCELLANEOUS PROVISIONS

16.1 Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement between you and Value Flow Sweden AB regarding the Service.

16.2 Severability

If any provision is found invalid or unenforceable, the remaining provisions will continue in full force.

16.3 Waiver

Our failure to enforce any provision shall not constitute a waiver of that provision or any other provision.

16.4 Assignment

You may not assign or transfer your rights under these Terms without our written consent. We may assign our rights without restriction.

16.5 Force Majeure

We shall not be liable for any failure to perform due to circumstances beyond our reasonable control.

16.6 Notices

Notices to you will be sent to your registered email address. Notices to us should be sent to contact@valueflowsoft.com

 

17. CONTACT INFORMATION

For questions about these Terms:

General Inquiries:

Legal:

Data Protection Officer:

Support:

Mailing Address: Value Flow Sweden AB Synnerby Sånnatorp 6, 532 95 Skara, Sweden

BY USING OUR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND OUR PRIVACY POLICY.

Last Updated: October 30, 2025

Effective Date: October 30, 2025